Academic Support Services at DCC

Testing Services: The Testing Centers in the Student Services Center, Room 104 and at DCC @ Fishkill provide proctoring services for DCC students. Test proctoring services include: testing accommodations and make-up tests, placement testing, proficiency and CLEP testing, high stakes certification testing and proctoring for students from other colleges taking online courses. Proctoring fees do apply for some exams; please see the College’s fee schedule page for more information. Appointments are required and can be made through the Testing Center’s webpage at www.sunydutchess.edu/testing. For further information, please contact the (845) 790-3733.

DCC Help Desk

The DCC Help Desk provides a single point of contact for campus technology support. Please contact the Help Desk for any and all technology related issues. The DCC Help Desk is located in CBI 130. Its web portal and hours of operation can be found in the Student tab of myDCC. Call (845) 431-8000 (say Help Desk at the prompt).

MyDCC

MyDCC is the college web portal. It provides online access to library databases, campus email, student grades and student schedules. Online registration and online learning systems also are accessible through myDCC. MyDCC is the place to find out about activities on campus, important dates and class cancellations.

The Math & Science Center

The Math & Science Center is a place for students to work on math or science related homework and projects. There are tables for students to work in groups, on their own, or with a tutor. There are also many fully networked computers with a printer and scanner. The Center offers walk-in tutoring from both peer and professional tutors in Biology, Chemistry, Computer Information systems, Computer Science, Mathematics, Accounting, Economics, Nursing, and Physics. One-on-one in-person appointments for Math course below the 200 level are offered.

There are three levels to the Center in Washington. Level 1 is in Washington 126. While anyone may use the computer center in Level 1, tutoring is available on this level for math courses below the 200 level, as well as Accounting and Economics. Level 2 is in Washington 224 & 226. Level 2 offers a computer center and tutoring in Chemistry, Computer Information Systems, Computer Science, Mathematics, and Physics.
Level 3 is in Washington 324. Level 3 offers a computer center and tutoring in Biology. There is also some in-person Math and Computer Information Systems tutoring at Dutchess @ Fishkill and Nursing tutoring in CBI.

Textbooks and calculators are available for use while in the Center in Washington, and a limited supply of calculators may be taken out for quizzes and tests. For more information, call (845) 431-8538 or visit our website at www.sunydutchess.edu/mathcenter.

The Francis U. and Mary F. Ritz Library

The DCC Library is a vital educational resource center for the College community. Located on the 3rd floor of Hudson Hall, the Ritz Library contains a diverse collection of print and electronic books, media, journals, periodicals, and newspapers. Our collections cover general subject areas as well as specialized topics for all programs taught at DCC. All electronic resources are available on campus and off campus, as long as an internet connection is available. Students can also use study rooms, computers, laptops, media equipment, and reserve textbooks while in the library. DCC’s knowledgeable reference staff provides assistance with locating, evaluating, and effectively using information. Students and faculty have reciprocal access to other SUNY libraries through the SUNY Open Access program. Interlibrary loan allows our campus community to borrow from other libraries, especially if a title is unavailable through our purchase on-demand e-reader program. The library also offers general and customized information literacy presentations upon faculty request.

The Ritz Library creates online research guides to support the curriculum at DCC. These guides help students choose appropriate resources within a particular class or discipline, and are easily translatable into multiple languages. Mobile library applications are also available so students can explore academic resources while on the go.

Students have 24/7 access to the library’s chat service, AskUs24/7. This service allows patrons to connect with an academic librarian for research assistance. For more information about library services, please call (845) 431-8630 or access the library website through the library link on the student tab of myDCC.

The Writing Center

Located in Hudson Hall, Room 503, the College Writing Center is home to tutoring services and a full computer lab. The Center offers a friendly, informal atmosphere where students work one-on-one with professional and peer tutors on any writing assignment or task. Students visit during various stages of their writing process to clarify assignments, brainstorm, outline, review rough drafts, plan revisions, or consider final editing. In addition, the Center provides a resource library of reference books and handouts, files of sample student essays from various courses, a space for readings and other special events like “Poetry Slams,” and a quiet place to write. Online tutoring is available through the Writing Center’s website. Throughout the semester, the Writing Center conducts workshops for students on various topics, such as writing scholarship and college application essays, writing research papers and MLA/APA formatting guidelines, and using applications and technology aids to support collaborative projects and peer review. Also, the Center’s professionals assist College educators with their writing assignments and classroom writing activities.

The Center’s computer lab offers computers, printers, a scanner, a variety of word processing programs, course‑related software, and Internet access for research purposes. A teaching lab assistant and student aides orient students to computer operations and demonstrate programs for word processing, spreadsheets and computer‑based research. For more information about the Writing Center, visit www.sunydutchess.edu/writingcenter or call (845) 431-8095.

Online Tutoring

On myDCC you’ll find Thinking Storm, a free online service that connect students to professional tutors in a variety of subjects, including basic math through calculus, statistics, biology, chemistry, physics, 3D modeling and animation, Adobe software, business, computing, markup and programming languages, Microsoft office, nursing and healthcare, and psychology. ThinkingStorm is open every day for online tutoring, which includes on-demand, appointment-based, and asynchronous support.

Dr. Mary Louise Van Winkle Professional Staff Teaching
Learning Center (TLC)

The TLC serves to promote active teaching and learning by making current instructional technologies available and accessible to the faculty and professional staff at Dutchess Community College. The TLC provides a resource and support center where faculty and professional staff can obtain technical assistance and training on the use of various technologies that can enhance, augment, organize and manage online and on-campus course content. Training and materials to support faculty use of administrative educational software also is provided. The TLC is on the lower level of the Francis U. and Mary F. Ritz Library in Hudson Hall.